We strongly recommend keeping your system as up to date as possible. Browsers and operating systems are constantly releasing bug fixes, security updates, and improvements, and it’s our responsibility to keep up with them as well. Using the latest browser version can always help to prevent issues with Rali and the Internet at large.
Below you’ll find our minimum requirements for rali.io and playback.
Supported browsers — playback
We support playback in browsers that can play videos in an HTML5 player. If you’re using an older browser, system, or website, you’ll need to upgrade to continue watching Rali videos.
Here is a list of our supported browsers/versions:
- Chrome 79+ (has automatic updates)
- Firefox 72+ (has automatic updates)
- Microsoft Edge
- Safari 11+
*Older versions of Internet Explorer (IE 10, 9, 8, etc) that lack support for the TLS 1.2 protocol and HTML5 cannot be used to play Rali videos. As of January 12, 2016, Microsoft has stopped releasing updates to older versions of IE. (Microsoft’s official statement on IE support can be found here)
Supported operating systems — playback
The Rali player operates in a wide range of operating systems, but we can only guarantee full functionality on systems that are still being supported by their proprietors.
Microsoft has ended support for Windows XP and Windows Vista.
The earliest version of MacOS still receiving extended support from Apple is Sierra (v. 10.12.6), and support for it will end in November 2020. Earlier versions of MacOS (El Capitan, Yosemite, Mavericks, etc) are not supported.
While we still love to hear about Rali bugs affecting older systems, we cannot always guarantee they’ll be prioritized or solved.
- Android (Lollipop) version 5.0+
- iOS version 10+
Internet Connection Requirements (playback)
We require minimum stable download speeds of 500 kbps or faster in order to view our lowest quality, SD 240p. Since bandwidth tends to fluctuate for a number of unforeseen variables, we always recommend you use a dedicated Internet line of 5 Mbps or faster to stream and download high quality videos on the Internet. For optimal performance, a hardwired connection via Ethernet is best, but if you prefer to use WiFi, be sure that your router is configured correctly and that your network is not being shared with other devices (this can limit the starting speeds you pay your ISP for).
Not sure what speeds your device is receiving? Visit https://testmy.net/download (on mobile or desktop) for an estimate. We recommend performing this test a few times since bandwidth can change.